Frequently Asked Questions

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Frequently Asked Questions

Does the Salis system comply with e-invoicing requirements, and is there a QR code on the invoice?

Yes, we are very keen on implementing all e-invoicing requirements for Phase 1 and Phase 2, and we have a QR code feature on the invoice.

Can I purchase separate modules from the Salis system and add more in the future?

Yes, you can purchase modules based on your current needs, and you can easily add new modules in the future.

What about the Salis system contract?

The Salis system contract contains all the details of the modules you purchased, along with all your rights and obligations, in addition to the warranty period and free technical support during the initial period.

What happens after the warranty and free technical support period ends?

You can easily renew the maintenance contract at a competitive price, or opt for on-demand maintenance invoices whenever you need modifications or support.

What are the prices of the Salis system?

The price of the Salis system varies based on several factors, including the number of purchased modules, number of users, and number of branches. In general, there are various packages available that meet the needs of small, medium, and large enterprises, in addition to customizations on the systems according to client requirements. Contact us to get a consultation and the package most suitable for you.

Is there a cloud-based version?

Yes, there is a cloud-based version that works without the need to purchase a server, and we provide it upon client request.

What about technical support?

At Salis, we provide technical support during the initial contract period as agreed upon, and it can be extended in the future. We are committed to the reputation of our products and provide fast and easy technical support through a ticketing system, and we are committed to responding within a maximum of 24 working hours.

I have an idea for new screens and another application — can they be added and integrated with the Salis system?

Yes, at Salis we own the full source code of the system, and we can utilize it flexibly to add screens as per the client's request.

What other services does Salis for Information Systems Technology offer?

At Salis for Information Systems Technology, we have a professional and distinguished technical team. We provide website and e-commerce hosting, programming, and design services on demand, as well as self-service kiosk systems, mobile applications, and consulting services in the same field.

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Frequently Asked Questions